Delivered in partnership by the Victorian, Tasmanian and Adelaide Primary Health Networks.
Join us for this FREE three-part webinar series to support Residential Aged Care Homes (RACHs) to strengthen after-hours care, improve clinical decision-making, and prepare for future models of care.
Session Two: Embedding Practical After-Hours Systems
Topics include:
- What strong after-hours systems look like in practice
- Escalation pathways and role clarity
- Governance and documentation
- Lessons from high-performing RACHs
Learning Outcomes:
- After hours doesn’t have to be an afterthought.
- Practical support, real-world insights, and future-focused conversations for aged care leaders and frontline teams.
Speaker information:
- Andrea Russell, Director of Clinical Services at Great Ocean Road Health
As a Registered Nurse with more than 30 years of experience in aged care and healthcare across Australia and the UK. Passionate about improving outcomes for older Australians, Andrea has seen the aged care sector evolve significantly throughout her career and continues to champion person-centred, high-quality care. Known for her practical approach, she brings real-world stories, proven strategies and achievable tips to help residential aged care homes improve care outcomes—regardless of their size, circumstances or current quality indicator results. She is also a PhD candidate at Deakin University researching consumer choice and risk enablement in falls prevention in residential aged care.
- Peter Williams, CEO at One Care Limited Tasmania
As the CEO of One Care Limited, one of Tasmania’s leading not for profit aged care providers. beginning his healthcare career as a Personal Care Assistant in 1990, he qualifies as a Registered Nurse in 1993, with postgraduate qualifications in clinical education and business. A Tasmanian Churchill Fellow, Pete was awardee the national Meg Gilmartin Scholarship in 2022 for his research into international models of ageing and reablement.
He contributes to sector reform through several leadership roles, including as Chair of Ageing Australia’s Tasmanian State Member Council, member of the Older Tasmanians Ministerial Advisory Council, and member of the National Preventative Mechanism Council. Pete is committed to advancing quality, dignity and innovation in aged care, with a particular interest in wellbeing, health literacy and reshaping societal narratives around ageing.