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Triage for Non-Clinical Staff in general practice

Topic:
Triage for Non-Clinical Staff in general practice
Facilitated by:
Primary Health Tasmania
Speaker:
Wendy O’Meara - Primary Care Consultant
Date and time:
Wednesday 27 May 2026 – 1pm to 1.30pm
Location:
Online via Zoom
Audience:
Practice managers, reception administration staff and nurses

Primary Health Tasmania invites you to a practical education event Triage for Non-Clinical Staff in general practice- understand the importance of competent triage skills in determining urgency and appropriate and timely access to care based on presenting symptoms. It will enable you to recognise and respond appropriately by using effective triaging skills learned in the session.

Learning outcomes: 

  • Describe how Triage supports patient safety and prioritisation of care
  • Recognise common indicators of urgency and determine appropriate actions
  • Understand the purpose of appropriate practice specific Triage tools to guide the decision making.

Speaker information: 

Wendy has a long history in general practice spanning 27 years. She currently works as a Practice Manager in a large, 24 GP practice in Gisborne Victoria.

She is passionate about General Practice and has a thorough understanding of all facets, with a special interest in MBS, Chronic Disease management, Accreditation and mentoring of new practice managers.

While working full-time, she still takes any opportunities to meet and work with new practices, guiding them through the complexities of General Practice.

She has been working as an education consultant since 2017.