Mental health

Almost half of all Australians experience some form of mental health problem at some time in their life.

Mental health conditions are complex, costly and often chronic. They can impact the lives of individuals, families and communities.

Being mentally healthy is not just the absence of illness – it’s also about being socially and emotionally well.

Please be advised Primary Health Tasmania does not deliver health services or crisis support. You can find a list of available helplines at the bottom of this page.

Our commissioned activity

While we do not provide clinical services ourselves, Primary Health Tasmania has commissioned primary mental health services for:

  • anyone with a mild or moderate mental illness
  • adults with a complex or severe mental illness
  • Aboriginal and Torres Strait Islander people
  • young people
  • people living in aged care facilities.

Search Our Services Portal to find out details about the mental health services we commission.

Medicare Mental Health Centres

Primary Health Tasmania oversaw the establishment of the Launceston Medicare Mental Health Centre (formerly known as Launceston Head to Health) in 2021.

The Australian Government is also funding new Medicare Mental Health Centres in Burnie, Devonport and outer Hobart – and we are leading this work.

Like the existing Launceston centre, the new services will provide a safe and welcoming place for anyone to access free, quality mental health care over extended hours. Families and friends will also be able to receive information and advice.

There is no charge for services at Medicare Mental Health Centres, and appointments aren’t needed. A Medicare card is not needed, either.

The centres complement – rather than replace or duplicate – services already provided in the community, and connect people with other local services for ongoing care.

Primary Health Tasmania has commissioned Stride to operate and deliver services from Medicare Mental Health Centres in Tasmania.

There will be a phased approach to establishment of the three new centres, with workforce and services progressively built up over time. The exact timing of the opening of the centres depends on Stride’s ability to secure appropriate premises and employ a suitable workforce, alongside other key establishment requirements.

In the meantime – an interim telehealth service started in late 2024 to provide telephone-based mental health support to people living in north-west and southern Tasmania. People can call 1800 595 212 between 8.30am and 5pm, Monday to Friday.

Read more on Our Services Portal.

Establishing new headspace services

Primary Heath Tasmania is overseeing the establishment of two new headspace services for Tasmania – a new headspace centre on Hobart’s eastern shore and an early psychosis service for young people.

Read more here.

Psychosocial support

When we talk about psychosocial support, we’re talking about programs and activities designed to help people with a severe mental illness increase their functioning in day-to-day life.

Primary Health Tasmania has commissioned the delivery of psychosocial support services in Tasmania. We are also working with stakeholders to identify and address barriers faced by people with mental illness when testing for the National Disability Insurance Scheme (NDIS).

Read more here. 

eMental health

eMental health refers to the use of the web and other communication technologies to provide mental health services and support. This includes things like online support groups, podcasts and apps.

Head to Health is a great place to start if you’re searching for information about digital mental health resources and services.

Tasmanian Communications Charter

Tasmania is the first state to adopt the National Communications Charter — a unifying resource for mental health, suicide prevention, government, business, and community organisations. On a local level, the Tasmanian Communications Charter champions a safe and stigma-free approach to talking about suicide that is consistent across various branches of the community.

Primary Health Tasmania is signatory to the Tasmanian Communications Charter.

You can find out more about it here.

More than 90,000 Tasmanians are currently living with a common mental health-related condition such as depression, anxiety or a substance use disorder, and a further 125,000 are at risk of developing a mental health condition.

Mental health service planning and delivery

Primary Health Tasmania, along with the Tasmanian Department of Health and the Tasmanian Health Service, has partnered with the Mental Health Council of Tasmania, the National Disability Insurance Agency, Flourish and Mental Health Families and Friends Tasmania to develop a new approach to mental health service planning and delivery.

The result is Rethink 2020, which comes five years after the Tasmanian Government published its plan to improve mental health outcomes for all Tasmanians: Rethink Mental Health Better Mental Health and Wellbeing – A Long-Term Plan for Mental Health in Tasmania 2015-25.

Rethink 2020 takes stock of key milestones achieved so far – such as progress towards mental health integration hubs, improved youth mental health support in the north west, and the launch of a mental health peer workforce strategy – while also elevating new areas of focus as key mental health priorities for the state.

Read more about Rethink 2020 here.

Read the Rethink 2022-23 Implementation Plan here.

Need help?

Primary Health Tasmania does not deliver health services or crisis support.

Your regular doctor should always be your first point of call if you need medical or mental health care.

In an emergency, call Triple 0 (000) for Ambulance, Fire or Police.

For information about health services open at night, public holidays and weekends, visit the Tas After Hours website.

The following helplines are also available for urgent assistance:

  • Access Mental Health helpline (Tasmanian Government) 1800 332 388
  • Lifeline Crisis Help 13 11 14
  • Kids Helpline 1800 551 800
  • Drug and Alcohol Counselling (Tasmanian Government, after hours) 1800 811 994
  • Poison Information Centre 13 11 26.

People who are supporting someone living with mental illness may also want to find out more about these organisations: